LicensesReport / ComplaintAgent ApplicationContact Us
About Us
Licenses
Services
Agents & Partners
Compliance
News & Support

Agents & Partners

Agent Resources

Authorized agents can access the tools and documents needed to stay compliant and serve customers well.

Authenticated resources

Compliance documents, training materials, and operational forms require an active agent account. Sign in to the Agent Training Portal to access your authenticated resources.

What you'll find

BSA/AML Agent Compliance Program & acknowledgement forms

Training materials and annual refresher quiz

SAR Referral Form (English / Soomaali)

Recordkeeping and ID requirements quick guide

Consumer notice and signage (Agent Certificate)

Pre-payment disclosure guidance

Returned check reporting

Report returned checks to support@worlddirectlink.com.
Compliance questions? support@worlddirectlink.com